Where is my DSTV Explora?

<p>I app**** for a DSTV Explora on 19/05/2016. I was approved and had to buy a Pro Rata amount of R149 via debit order. On 20/05 I was informed that the will be dispatched in 2-3 working days. My understanding is that it will be at my premises by today 25/05/2016 for the lastest. I contacted an installer for installtion on 26/05/2016. I called the Multichoice Call Center on 20/05 and was informed that will take 7-10 working days. So this contradicts the sms I recieved stating 2-3 working days. Its very confusing. Its also unacceptable having to pay R149 extra for a service I will hopefully only have from 01/06/2016 if the Explora arrives in time for the nstallation to happen. Why the delay and why not charge the Pro Rata after the installation and activation?</p>