TT
Thabang T

1 reviews | Active since Jun 2013

10 Jan 2018, 20:46

Where are the Installers

Since 18th December I have been given empty promises and I am still waiting for an installer to assist with installing my Explora I received from an Insurance Claim at Multichoice. A phone call to keep me in the loop would be appreciated guys. Please help.

I am paying for a service that I am not receiving.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Jan 2018, 09:17
Official

Dear Thabang

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Jan 2018, 10:54
Official

Good day Thabang

Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

We have tried to contact you without any success.

We have escalated your concerns to one of our installers that will contact you and assist with your installation.

Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Feel free to contact us should you require any further assistance.

Kind regards

Rupert

Best regards,