when a 24 month lock down becomes a 12 month one

Hi HelloPeter

I have been a DSTV subscriber since 1997 and last year I subscribed using the price lock option, only to discover that after the 1st year my payment went up.

Now contacting the *** is a ****er, you enter your ID number and the thing checks and says it cannot find me, you enter it again and round 5 you now know you want to cancel. Finally you get through, now let me point out this is day 4 of asking what is happening. Today I was told to SMS: 36483 and 37408 and they will call me or wait for it, I must go to the bank, cancel my debit order and pay manually into the account the correct amount.

Now I could be wrong here, but they broke the contract terms by billing me in full. As such I want to terminate my contract with Multichoice (Dstv).

a. absolute ******* b. more repeats being played c. Why after so many years have I not received any gift for my worries and tolerating this provider.

I am hoping that someone comes back to me.

ID: *** 08 1 if your system actually will pick my details up.