NR
Natasha R
1 reviews | Active since Aug 2021
27 Aug 2021, 11:05
Wheel of Happiness
I regret the day I ever played the wheel of happiness!!! My account has been billed incorrectly. I have called more than 3 times and they promise they will fix this. I tried downgrading my package in hopes that my account will go back to normal with no luck. At this point I don't even know what I owe DStv as the amount changes every week on the App. This is so frustrating because I had to stop paying which means no TV until this mess is sorted.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
27 Aug 2021, 13:11Hi Natasha Riddles,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply27 Aug 2021, 13:11
Official
Hi Natasha Riddles,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
NR
Natasha R's updateReviewer Update
30 Aug 2021, 09:13Good day! I'm still waiting... this week my app amount has changed again! This time not less but more. This is actually a joke!
NR
Natasha R's update30 Aug 2021, 09:13
Reviewer Update
Good day! I'm still waiting... this week my app amount has changed again! This time not less but more. This is actually a joke!