AV
Andre V

1 reviews | Active since Oct 2017

14 Mar 2020, 08:57

Whatsapp management of holiday decoder a waste of time.

Multichoice now has a Whatsapp holiday home management app.Opened my whatsapp this morning to switch on my holiday home decoder in anticipation of the Sharks/Stormers game and what do you know? A message is received "Something has gone wrong,do you want us to try again" No advice on what to do next.What the hell is the something that has gone wrong? Try to phone the call centre,my ID is no longer recognised by Multichoice. Its not only Eksdom and the rest that are stuffed.Even our meagre entertainment is now ******ed.Please get a Multichoice lacky to phone me on ***.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Mar 2020, 11:23
Official
Hi Andre, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
AV
Andre V's update14 Mar 2020, 13:02
Reviewer Update
Once again I am not holding my breath.I am still waiting for the previous complaint to be responded to by Multichoice.
If only there was an alternative to Multichoice for a pensioner,I would switch today.You are truly useless.
AV
Andre V's update14 Mar 2020, 16:57
Reviewer Update
Thankyou.Edward very kindly sorted out my problem and I can now watch the game.