What the hell is wrong with you??
<p>Dear dstv, can you please explain to me why I received an sms today where you are threatening to cut off my service if don't pay the amount of R38 immediately!</p> <p>1. My account is not, nor has it ever been behind.</p> <p>2. I have been on you decoder payment plan for over a year now, where does this amount come from???</p> <p>3. My account is paid via DEBIT ORDER, which YOU as dstv deduct from my account monthly.</p> <p>Please explain to me how my account suddenly is in arrears????????</p>
Dear John
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
Dear John
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
Good day John
Please accept our sincerest apologies for any inconvenience you have experienced in this regard.
Our record indicate that you have been assisted and advised as to why your account is reflecting a debit balance of R38.00.
The billing on your account has been corrected and adjusted accordingly.
Should you require any further assistance, please do not hesitate to contact us .
Kind regards
Rupert
Best regards,
Good day John
Please accept our sincerest apologies for any inconvenience you have experienced in this regard.
Our record indicate that you have been assisted and advised as to why your account is reflecting a debit balance of R38.00.
The billing on your account has been corrected and adjusted accordingly.
Should you require any further assistance, please do not hesitate to contact us .
Kind regards
Rupert
Best regards,