what **** service

I have phoned your call centre on numerous occasions since Friday last week but everytime I get ******** answers or excuses or promisses. The people working at your call centre does not know what to do or how to do their work. Get people that is competent. I have spent how much money on airtime but still they can't fix the E16 on my WALKA. To think that I upgraded to the explora last month and even thought my account is paid up they still treat me like a dog. On Sunday the money will be deducted again but my walka is still off. This needs to be sorted out asap as I use it when I work nightshift. And please do not send me that message from the technical team as I am gatvol and just want my problem fixed. The staff and their supervisor was supposed to call back but they are just a bunch of *****. I think I must make use of social media maybe someone will see to my problem. Just get my walka on pleeeease