What Service......? Nadda, just take your money and disconnect you!!!!!

I have contacted DSTV 26 times to address a payment that was made to multi-choice on the 30 July 2019. I accidentally paid it into account when I paid for my last box office movie. I sent the proof of payment and explained my situation from the 02 August 2019 to date my account has not been addressed. My DSTV has been disconnected a total of 6 times and I have called and have been told it will be addressed and my services will not be disconnected, OH BOY was I fooled.

My customer number is ***3.

I am about to loose my cool, after calling 25 times I still am not allowed to speak to anyone in their financial department to address the details. Clearly someone needs to put a bomb under someones chair. DSTV, I SWEAR I AM ABOUT TO CANCEL MY SERVICES FOR GOOD!!!!!