KS
Karla S

1 reviews | Active since Jun 2013

04 Nov 2020, 07:26

What is the use.

On the 31st October my house was hit by lightning my Decoder and various other electrical appliances was hit and broken.

I went to Multichoice on the 01st November to get my decoder fixed, as I do have insurance. So they gave me a new decoder, however now I need to get a dstv installer as the decoder is new and Myne was old.

The installer came yesterday and I now need to get a smart switch and other parts because of the new decoder. All in total will cost R2000.

So now that I do the right thing by having insurance I have to pay R2000 to get the decorder to function correctly. We my old decorder was perfect.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Nov 2020, 07:50
Official
Hi Karla, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team