What head of client care

Item: DStv (MultiChoice)
Rating: 2
Author: SOS R

Ruppert **** to me and later sent the right info as I knew it, I then emailed the so called head of client care and was promised feedback in 3 days I think, well, no one let alone head of client care contacted me. Thats bad service but clearly you dont care. This is a matter that I initially reported niw over a month ago amnd I see you went ahead and took the full amount even when I didnt want and or use your service for a week. Sad

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

06 May 2015, 12:36

Hello NeedHelp,

It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.

As per our telephonic conversation, please refer to your personal e-mail address for further information regarding your complain as confirmed.

Here are our touchpoints:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Warm Regards

Nesta

DStv (MultiChoice)'s reply06 May 2015, 12:36

Official