SW
Schalk W
1 reviews | Active since Jul 2014
07 Mar 2016, 10:01
What great service
I recently had some admin issues on my DStv account that needed resolving. The call centre gave me the run around and everyone had a long story why they couldn't help me. Just another day of playing \Passing the Buck\" as we have become accustom to. Luckily there are 2 ladies at Multichoice who cares about their clientele and the service they deliver . An email or 2 and my issues was resolved within 24hrs. MANY, MANY THANKS to Yonwaba and Pretty at Multichoice. Excellent service girls. Keep up the great work."
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Replies (1)
DStv (MultiChoice)'s replyOfficial
09 Mar 2016, 10:09Hello sbvw,
Please accept our apology for the delayed response.
We would like to take this opportunity and thank you for the positive feedback.
Your feedback will be forwarded to Yonwaba and Pretty.
At DStv we are very serious about our customer's satisfaction and we work hard to get to the bottom of any customer complaints.
We look forward to continue serving you as our valued customer. Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Please accept our apology for the delayed response.
We would like to take this opportunity and thank you for the positive feedback.
Your feedback will be forwarded to Yonwaba and Pretty.
At DStv we are very serious about our customer's satisfaction and we work hard to get to the bottom of any customer complaints.
We look forward to continue serving you as our valued customer. Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply09 Mar 2016, 10:09
Official
Hello sbvw,
Please accept our apology for the delayed response.
We would like to take this opportunity and thank you for the positive feedback.
Your feedback will be forwarded to Yonwaba and Pretty.
At DStv we are very serious about our customer's satisfaction and we work hard to get to the bottom of any customer complaints.
We look forward to continue serving you as our valued customer. Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Please accept our apology for the delayed response.
We would like to take this opportunity and thank you for the positive feedback.
Your feedback will be forwarded to Yonwaba and Pretty.
At DStv we are very serious about our customer's satisfaction and we work hard to get to the bottom of any customer complaints.
We look forward to continue serving you as our valued customer. Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah