JM
Jacqueline M
1 reviews | Active since Jan 2020
30 Jan 2020, 18:09
What catch-up....nxa
We are lured to pay for catch-up however shows are not loaded on time, what is the point exactly for catch-up if I can't even use it. I have to wait for weeks for this service which is ridiculous and the repetitions of shows, movies.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
31 Jan 2020, 08:54Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply31 Jan 2020, 08:54
Official
Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
31 Jan 2020, 11:20Dear Jacqueline,
On behalf of MultiChoice, we would like to extend our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had.
Kindly note, all shows are generally available within 24 hours but it does differ based on the type of content as well as the usage rights granted to us by the studios and content providers, Here's a general guideline:
Express from the US: available immediately after the 1st broadcast on DStv
Other series: available within 24 hours
Live or near-live local shows such as Carte Blanche: available within 12 hours
Movies: selected movies only, immediately available after the 1st broadcast on DStv
Kids: Nickelodeon shows immediate after 1st broadcast, all other shows at the start of the month for the full month
Sport highlights: available within 4 hours from end of event
Sport programmes: available within 24 hours
Should you wish to engage any further regarding this or any other matter , please do not hesitate to contact us on any of the below platforms;
LiveChat on the DStv App
Chat to us on Facebook and Twitter
Email ***
***
Kind regards,
Dstv: Hello Peter Team
On behalf of MultiChoice, we would like to extend our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had.
Kindly note, all shows are generally available within 24 hours but it does differ based on the type of content as well as the usage rights granted to us by the studios and content providers, Here's a general guideline:
Express from the US: available immediately after the 1st broadcast on DStv
Other series: available within 24 hours
Live or near-live local shows such as Carte Blanche: available within 12 hours
Movies: selected movies only, immediately available after the 1st broadcast on DStv
Kids: Nickelodeon shows immediate after 1st broadcast, all other shows at the start of the month for the full month
Sport highlights: available within 4 hours from end of event
Sport programmes: available within 24 hours
Should you wish to engage any further regarding this or any other matter , please do not hesitate to contact us on any of the below platforms;
LiveChat on the DStv App
Chat to us on Facebook and Twitter
Email ***
***
Kind regards,
Dstv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply31 Jan 2020, 11:20
Official
Dear Jacqueline,
On behalf of MultiChoice, we would like to extend our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had.
Kindly note, all shows are generally available within 24 hours but it does differ based on the type of content as well as the usage rights granted to us by the studios and content providers, Here's a general guideline:
Express from the US: available immediately after the 1st broadcast on DStv
Other series: available within 24 hours
Live or near-live local shows such as Carte Blanche: available within 12 hours
Movies: selected movies only, immediately available after the 1st broadcast on DStv
Kids: Nickelodeon shows immediate after 1st broadcast, all other shows at the start of the month for the full month
Sport highlights: available within 4 hours from end of event
Sport programmes: available within 24 hours
Should you wish to engage any further regarding this or any other matter , please do not hesitate to contact us on any of the below platforms;
LiveChat on the DStv App
Chat to us on Facebook and Twitter
Email ***
***
Kind regards,
Dstv: Hello Peter Team
On behalf of MultiChoice, we would like to extend our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had.
Kindly note, all shows are generally available within 24 hours but it does differ based on the type of content as well as the usage rights granted to us by the studios and content providers, Here's a general guideline:
Express from the US: available immediately after the 1st broadcast on DStv
Other series: available within 24 hours
Live or near-live local shows such as Carte Blanche: available within 12 hours
Movies: selected movies only, immediately available after the 1st broadcast on DStv
Kids: Nickelodeon shows immediate after 1st broadcast, all other shows at the start of the month for the full month
Sport highlights: available within 4 hours from end of event
Sport programmes: available within 24 hours
Should you wish to engage any further regarding this or any other matter , please do not hesitate to contact us on any of the below platforms;
LiveChat on the DStv App
Chat to us on Facebook and Twitter
Email ***
***
Kind regards,
Dstv: Hello Peter Team
Best regards,