1 reviews | Active since Sept 2016

01 Aug 2020, 20:11

What are we paying for ????

Bad service, bad attitude , arrogant Behaviour ! The worst call center to deal with! After struggling for 3 days with no connection I hear the DSTV now app has not been working for 2 weeks ? Then all the agents I Speak to hang up whenever they feel like . Your customer service sucks , I don’t know what we pay for ? Why can’t you have bots working full time ? Your staff can not handle anything , not even a greeting .

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Aug 2020, 21:34
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team