SW
Schalk W

1 reviews | Active since Jul 2014

18 May 2024, 17:12

WHAT A JOKE

Their streaming service is down. The agents on WhatsApp and chat are useless! When you call the call centre, the voice prompt can't verify the details. You can't get past the intro message without it. All they can do is apologise for the inconvenience.

I wish they could be forced to relinquish their market monopoly. We'll see how long they last.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 May 2024, 17:15
Official
Hi Schalk, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
SW
Schalk W's update18 May 2024, 17:57
Reviewer Update
Doesn't help me now as I can't watch anything and your staff is utterly ***********, not to mention the pathetic systems.