1 reviews | Active since Oct 2017
What a joke
In June I got the price lock sins then I have to phone them every month cost me about R90 per month as my rate has never been fixed last month I was told that it is now fixed and that they ow me R950 and that my walker was included now I ow them R1800 because they now say my walk is not included every time I call they come up with new excises I am so sick of this is it possible to solve this problem...
Dear Alet
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Alet
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Alet
I tried to contact you today but could not reach you.
I have checked on the account and confirm the Mobile service billing is manually adjusted. The credit was transferred to your Price Lock account on 28 September 2017.
A request has been referred to the finance team to assist with the Mobile service charges. As a Premium subscriber, you should not be charged for the Mobile service.
Thank you for taking the time and bring this matter to our attention.
Feel free to contact us if you require any further assistance.
Thank you for taking the time to contact us.
Kind regards
Dinah
Best regards,
Good day Alet
I tried to contact you today but could not reach you.
I have checked on the account and confirm the Mobile service billing is manually adjusted. The credit was transferred to your Price Lock account on 28 September 2017.
A request has been referred to the finance team to assist with the Mobile service charges. As a Premium subscriber, you should not be charged for the Mobile service.
Thank you for taking the time and bring this matter to our attention.
Feel free to contact us if you require any further assistance.
Thank you for taking the time to contact us.
Kind regards
Dinah
Best regards,