What a frustrating company

Apparently I have a 24month contract that I signed up for with multichoice without my knowledge. I don’t know how many times I have complained about the poor service from this company. Once they get my complaint from hello Peter they usually give me a call and promise to fix up my account. I even got to a point where I decided to stop paying and be without DStv. Today I call them trying to reactive my service I’m told I have a 24months contract that I signed up for but they couldn’t give me the name of the person who signed me up. I want multichoice to cancel that contract with immediate effect and I want a recording of that conversation when I agreed to this alleged contract