Went for DSTV Walk 7 replacement, got offered 3 inch instead
<p>I went to MultiChoice in Centurion (28/10/2016 09:00) and got assisted by Octavia. First of all she wasn't nice, she gave me attitude even after I greeted her with a smile. I told her I needed her to replace my Walk 7 cos it had the antenna broke, and I was struggling with signal. She told me I needed to pay R300, and I told her it was still under warranty. She went away for a short while and then came back with a 3 inch Walka, and told me thats all they could give me. I mean that can't be right. Its not a like for like replacement, I didn't ask for a downgrade for quality. Even then, she wasn't explaining herself, she gave me attitude. I took my old one and left, I wasn't going to sacrifise my eye sight, thatthing is too small.</p>
Dear Enock Mthimkulu
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Dear Enock Mthimkulu
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Dear Enock Mthimkulu
Please accept our sincere apologies for the bad received, our intention is to always provide great customer experience at all times.
We no longer have any new stock of the Walka 7:2, we now replace it with the Walka 4:3.
Further we no longer sell walka devices we only swap existing ones. Technology have evolved and because of this the supply of mobile devices has been limited due to the growth of broadband access amongst consumers.
Regards
Elna
Dear Enock Mthimkulu
Please accept our sincere apologies for the bad received, our intention is to always provide great customer experience at all times.
We no longer have any new stock of the Walka 7:2, we now replace it with the Walka 4:3.
Further we no longer sell walka devices we only swap existing ones. Technology have evolved and because of this the supply of mobile devices has been limited due to the growth of broadband access amongst consumers.
Regards
Elna
Hi Elna,
What do you mean when you say you only swap existing ones?
Regards,
Enock
Hi Elna,
What do you mean when you say you only swap existing ones?
Regards,
Enock
