MM
Mfundo M

1 reviews | Active since Aug 2022

15 Mar 2024, 16:22

weeks later, I'm still having issues with DSTV (multichoice)

And my saga with DSTV (Multichoice) continues, i think dealing with the agents is the most tedious task ever, no one ever seems to have the information needed. they're always having to verify with someone. also their data plans deplete like nobody's business. 25Gigs over 3 days isn't enough, and mind you, im at work for half of the day, so I wasn't even watch that many things. and when you try topping up data, you're only allowed to top up once, after that. So basically, you'll have to see yourself through for the remainder of the month, and the only way to basically get up on the internet is to upgrade your internet package. (how amazing) and once again, you will get transferred from person to person, with no one having a clear answer for anything.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Mar 2024, 17:34
Official
Hi Mfundo,
 We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
 
MM
Mfundo M's update18 Mar 2024, 12:59
Reviewer Update
3 days later, and still no communication from you. Your lies are beyond.
MM
Mfundo M's update18 Mar 2024, 14:08
Reviewer Update
Agents hang calls up when supposedly transferring. claims put through days ago, aren't being processed. You're persistent on not actually assisting people, with products that they've actually paid for.