WEEKEND BLACKOUTS

Item: DStv (MultiChoice)
Rating: 2
Author: Johnny M

For the past three weekend i have experienced the horror of staying without DSTV service. I have made so many calls to the agents and send confirmation of payments as requested. Today it is the 24th of August and my last payment is that of the 24th of July. I have made an Internet transfer like i do every month. I am very surprised that Multichoice still disconnects me for non-payment. This exercise has been so painful

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

04 Sept 2015, 12:18

Hello SweetJohnny,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

Best regards,

DStv (MultiChoice)'s reply04 Sept 2015, 12:18

Official

Best regards,

WEEKEND BLACKOUTS

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