ED
Elsabe D
1 reviews | Active since Jun 2012
15 May 2018, 20:24
Website problems & subscription query
The website isn't working so I cant view my balance to pay my account or make any queries about my subscription. The websites says that I am not logged in while I am logged into my account.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
16 May 2018, 09:10Dear Elsabe
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply16 May 2018, 09:10
Official
Dear Elsabe
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
16 May 2018, 13:32Good day Elsabe
Thank you for contacting us.
I tried to contact you but could not reach you.
Please send us the screen shot which shows the error message displayed to ***. You can also interact with our Live Chat directly on the website for online assistance.
Regarding your DStv account, please pay R825.00 today to enjoy your service till 14 June 2018.
Feel free to be in touch us if you require any further assistance.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply16 May 2018, 13:32
Official
Good day Elsabe
Thank you for contacting us.
I tried to contact you but could not reach you.
Please send us the screen shot which shows the error message displayed to ***. You can also interact with our Live Chat directly on the website for online assistance.
Regarding your DStv account, please pay R825.00 today to enjoy your service till 14 June 2018.
Feel free to be in touch us if you require any further assistance.
Kind regards
Dinah
Best regards,
ED
Elsabe D's updateReviewer Update
16 May 2018, 14:42Thank you for the reply. I also wanted to query the amount I am paying per month. Most people who have the premium packages,along with the PVR and HD functions pays less per month. I only have one TV with DSTV, so I should be paying for extra view.
ED
Elsabe D's update16 May 2018, 14:42
Reviewer Update
Thank you for the reply. I also wanted to query the amount I am paying per month. Most people who have the premium packages,along with the PVR and HD functions pays less per month. I only have one TV with DSTV, so I should be paying for extra view.