LN
Linda N
1 reviews | Active since Jul 2011
07 Jan 2017, 13:54
WEBSITE GIVING FALSE INFORMATION
<p>WHY DOES YOUR WEBSITE SAY MNET IS CHANNEL 102 AND MNET EDGE IS CHANNEL 113? AND ADVERTISING SHOWS AND SERIES TO START THAT ARE NOT THERE, AND WHEN I PHONE FOR ASSISTANCE I AM JUST TOLD THEY CAN'T FIND THAT SHOW EITHER. AND THAT I MUST SEND IN AN EMAIL.</p> <p>THE PROBLEM IS ON YOUR SERIES WEBSITE - IT IS NOT GIVING THE CORRECT INFORMATION.</p> <p>http://www.dstv.com/topic/premium-series-calendar- ********** 2</p> <p>IT IS ALSO SAYING THAT BILLIONS S1 STARTS ON JAN 14TH BUT I CANNOT FIND IT AND YOUR STAFF CANNOT FIND IT EITHER.</p> <p>NUMEROUS OTHER ERRORS TOO.</p>
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Replies (2)
DStv (MultiChoice)'s replyOfficial
09 Jan 2017, 08:21Good day
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
DStv (MultiChoice)'s reply09 Jan 2017, 08:21
Official
Good day
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
DStv (MultiChoice)'s replyOfficial
09 Jan 2017, 14:31Good day Linda
Please accept our sincerest apologies for the inconvenience you have experienced in this regards.
We have escalated your concerns to the relevant department for urgent investigation
Thank you for bring this matter to or attention.
Kind Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply09 Jan 2017, 14:31
Official
Good day Linda
Please accept our sincerest apologies for the inconvenience you have experienced in this regards.
We have escalated your concerns to the relevant department for urgent investigation
Thank you for bring this matter to or attention.
Kind Regards
Rupert
Best regards,