vR
vicky R

1 reviews | Active since Jun 2017

05 Feb 2018, 08:30

"We wont stop the magic" but it did

We wont stop the magic. mnet's famous motto from back in the day when they first graced the television airwaves with their magic. Unfortunately they seem to have forgotten their motto in the face of greed. Since 1990 we have had mnet on the terrestrial signal as mnet calls it compared to their digital format. Over the years the signal got worse and worse until eventually in december last year the signal stopped completely. There is nothing wrong with the decoder. mnet just cut off their subscribers terrestrial signal forcing them to change to their satellite service. The right thing to have done is for mnet to have sent out letters or emails or some form of communication to their mnet subscribers informing of the impending changes and given them options but no, they go and cut the signal like the gesatappo. Loyal subscriber since 1990 but no more thanks to their stinky attitude to the subscribers that brought them up to where they are today. We wont stop the magic indeed. What a laugh.

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Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Feb 2018, 09:21
Official

Dear Vicky Ramsukh

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Feb 2018, 09:21
Official

Dear Vicky Ramsukh

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

vR
vicky R's update05 Feb 2018, 16:25
Reviewer Update
Typical bull**** corporate reply. I see nothing in the reply but hot air