bS
bles S

1 reviews | Active since Mar 2009

01 Dec 2017, 13:00

we will take it further

I am having an bad experience ever since i move over to price lock ...when i phone in to discuss a problem or queries

Upon phoning the call center i get the message "your service has been suspended " I am getting very angry to put it mildly ... as this is an bad reflection that I do not pay and every time the agent inform me that he /she will take it up ...nearly 2 years have passed and still no joy

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Dec 2017, 14:22
Official

Dear Bles

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Dec 2017, 16:06
Official

Good day Bles

Thank you for taking my call today.

As discussed, the account is paid with no outstanding balances.

I apologise for the inconvenience caused.

Feel free to contact us if you require any further assistance.

Kind regards

Dinah

Best regards,