"We will escalate the matter" - DSTV

Well, this is a follow up on my previous review on DSTV Multichoice. The call centre agents are completely lost with regards to the work profile as it seems as though that they were programmed to say "we will escalate the matter". This is all that I have been hearing from them.

If there is anyone else who had taken the Black Friday price lock deal and is having the same problem as me, please do inbox me. Its either DSTV has realized that they are running a massive loss or they sincerely do not have stock.

But their lack of communication to their clients does leave a sour taste in one's mouth. and it is also very frustrating that I have to constantly call them and still hit a dead end.

DSTV clearly does not value their clients as if they did, I should have had some feedback from them.