WE SICK AND TIRED OF DStv ******** THE ELDERLY!

Item: DStv (MultiChoice)
Rating: 1
Author: Dimakatso T

I'm really disappointed and disgusted in DStv. My parents pay R100 per month as they are really not tv people. They went to PEP and were told to pay R260 which they paid but were left shocked as they are used to paying R100. They thought that maybe the DStv payments had gone up. I received a call from my parents to help them out as the dish was showing them errors. I came all the from Joburg to Mpumalanga to try sort out the issue. We are now being told they owe R939 which we don't understand where it's coming from. The dish doesn't show any channels and the R260 amount we were told to pay we paid. What's the problem with DStv. My parents are being taken advantage of. PAY R939 WHILE ONLY WATCHING CHANNELS THAT ARE WORTH R160, that doesn't make sense. Is DStv doing marketing for Netflix? Because this is only pushing us to find alternative options. DStv has been messing with us for a while and we are sick and tired of it's nonsense.

Helpful (0)

Replies (2)

Dimakatso T's updateReviewer Update

11 Mar 2019, 14:21

I called in to DStv and was told that someone had called and asked for a premium upgrade which we are still shocked about. The person who called passed security check which is another thing that surprising us. Does that mean that our information is vulnerable at the hands of DStv? Because now we are the ones who are liable to pay that amount. We were told the matter will be investigated and we wait to see their response.

Dimakatso T's update11 Mar 2019, 14:21

Reviewer Update

Dimakatso T's updateReviewer Update

11 Mar 2019, 14:25

Another thing I didn't understand as well is the money we told we owe. One moment it's R939, the next it's R837. Whats actually going on there?

Dimakatso T's update11 Mar 2019, 14:25

Reviewer Update

Another thing I didn't understand as well is the money we told we owe. One moment it's R939, the next it's R837. Whats actually going on there?