1 reviews | Active since Mar 2018
WE NEED ANOTHER DSTV COMPANY IN SA
WHY AM I STILL BILLED FOR PRICELOCK WHEN MY 24 MONTHS IS PAYED TO UP ?? MY CONTRACT WAS FROM DECEMBER 2017 I PAID UP TO 2019 DECEMBER,THEN I CALLED DSTV MID JANUARY ASKING GOING FOWARD WAHT WILL BE MY SUBSCRIPTION THEY TOLD ME ITS R615 NOW I RECEIVE THIS NOTIFICATION OF R779 I CALL THEY SESETHU TELLS ME MY PRICELOCK STILL ON BILLING,HOW ? SHE THEN SAYS CAN I GIVE HER A MINUTE TO GO ASK HER SUPERVISOR WHY PRICE LOCK IS STILL BILLING ME SHES BEEN GONE FOR 45MIN LOADED AIRTIME TWICE STILL HOLDING FOR HER TO RETURN TO MY CALL NOTHING !!!! I DONT WANT TO LIE I HATE DSTV SOON DSTV HAS A COMPETITION IN SOUTH AFRICA THIS TREATMENT WILL STOP THEY WILL KNOW WE CAN LEAVE THEY TREATING US LIKE THIS BECAUSE THEY KNOW WE ARE STUCK WITH THEM! EVERY YEAR MONTH WE GO THROUGH THE SAME OVER CHARGED THEIR SYSTEM NEVER GETS UP DATED BUT IT OVER CHARGES SOUTH AFRICANS EVERY MONTH MY COLLEAGUE WENT THROUGH THE SAME NONSENSE FOR 3 WEEKS I GO THROUGH THIS YEAR IN YEAR ON,NETFLIX MUST TAKE OVER WE CANT CARRY ON LIKE THIS I FEEL JAILED AND MISTREATED NXHI !!!! CAN PRICE LOCK REMOVE MY NAME ON THEIR SYSTEM IVE PAID THEM TO DATE AND ITS 24MONTHS IM DONE TILL I CAN BE ABLE TO LEAVE THIS DSTV I'VE HAD ENOUGH WITH DSTV MULTI CHOICE !!!!!
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
