we dont disconect you and you will pay

multi choice has kept my account on and i have not been home over the last two months.<br> <br> The call centre has now told me that it is my responsibility to notify THEM to switch off my account. i am now sitting with a bill off R1450.00 that needs to be payed before my services can continue. <br> <br> over and above this they also charge a re connection fee, when i inquired what this is for they have said that it is for reconnecting my account and not for taking any liability in accounts staying on.<br> <br> so what as i understand now is that if my account had not been disconnected then i would have remained to be billed for services that i am not using? this would then lead to an account that i would not be able to catch up on and i would not be able to use a DSTV service because of this incredibly high billing?<br> <br> Multichoice has now allowed my services to remain on and sent me a billing amount that i cannot afford because of their negligence not to disconnect my account.<br> <br> I am now extremely dissapointed with the lack of help that they have been offering. the only thing that they can say is that it is my fault the account was never disconnected.<br> <br> [Email Removed]