1 reviews | Active since Mar 2009
We are in 2015 not 1915
1)I requested that my holiday decoder be turn on and turned off on a specific date <br> I am told that there system is unable to be programed to do so <br> I have done this on many pervious occasions with out a problem in the past<br> Every time I request this I am required to give my whole pedigree even that I phoned in a week or so ago to turn on the decoder<br> The on line help dose not work I have tried it on a number of occasions you can not switch on your decoder as and when you need them, So I don't even try turning them off <br> <br> 2)Multi choice replays the same program over and over and over What do we pay for ,to see the same movie history, C I Discovery you name it is repeated programs repeated at the same time over and over<br> I have requested that a senior person give me a call this has never happend
We would like to sincerely apologise for the delay and any inconvenience caused.
Please be advised that we have linked your decoders and smart cards to your profile and updated your details on the website.
We confirm that that we have the following equipment on your account that have been linked to your profile.
Decoder serial number U*** and smart card number ***
Decoder serial number U*** and smart card number ***
Decoder serial number P*** and smart card number ***
Decoder serial number P*** and smart card number ***
Decoder serial number P*** and smart card number ***
You may now access the website with your information that is on the website: www.DStv.com website e-mail address *** and username lawrernce.1
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We would like to sincerely apologise for the delay and any inconvenience caused.
Please be advised that we have linked your decoders and smart cards to your profile and updated your details on the website.
We confirm that that we have the following equipment on your account that have been linked to your profile.
Decoder serial number U*** and smart card number ***
Decoder serial number U*** and smart card number ***
Decoder serial number P*** and smart card number ***
Decoder serial number P*** and smart card number ***
Decoder serial number P*** and smart card number ***
You may now access the website with your information that is on the website: www.DStv.com website e-mail address *** and username lawrernce.1
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta