JB
Jennifer B

1 reviews | Active since Jan 2018

26 Jan 2018, 15:18

WAY OVERCHARGED!!!

Good day,

I am querying my account balance.

I am aware that I have the premium price lock of R959 and the box office of R70.00 due at the end of the month with only 1 week’s prorate rate.

My balance is showing almost showing R1990.00 which is COMPLETELY ridiculous.

I need this to be fixed BEFORE any debits go off my account.

I am really not impressed by the way I have been assisted/treated as I am a new customer.

First I had to wait for more than a month for my decoder just to find out they couldn’t locate my address but no correspondence was made for such and now I am getting WAY OVERCHARGED.

#nothappy

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Jan 2018, 16:07
Official

Dear Jennifer Brits

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

JB
Jennifer B's update29 Jan 2018, 14:39
Reviewer Update
No feedback yet????