1 reviews | Active since Sept 2010
Watch your Billing and dealing with agents who are totally ***********
<p>i took over the paying of my mothers dstv account in Feb and accorign to me the amount that i would need to pay from the 20th Feb would be (R460) and the again in March (R460) ansd then in April (R490) this would give a total amount payable over the 3 months as R1410.. </p> <p> </p> <p>I then paid R300 in Feb and then R550.00 in March and the R450.00 in April this would be R 1300.00</p> <p>i would then have to pay R 150 reconnection charge for the 3 months plus the difference of R 110 which would leave me with an opustanding balance of R 260. </p> <p> </p> <p>The DSTV contact centre is telling me that i woukd have to pay R 463.24 to get the account reconnected as well as paid up </p> <p> </p> <p>where the hell did they get the EXTRA R203.24 i need someone to please explain this to me </p> <p>I am highly FRUSTRATED with your service and this is driving me mad as i seem to be speaking to people who cant apply common sense. </p> <p> </p> <p> </p> <p>my mothers ID ********** 077085</p> <p>and my contact number is ********** 375</p>
Dear Christopher
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
Dear Christopher
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
