watch your attitude when you service your clients
<p>I called MultiChoice to re activate my account and to add another new decoder and spoke to a gal with a very disgusting attitude. You could just tell from her voice the lack of interest she had for her job. Little to say. I was not assisted. I asked for her manager... This 30 mins ago and was told she was on a call. I'm supposing she's still busy seeing that she hasn't called me back. In the meantime I'm sitting here with this new decoder that's playing only one channel... as for that rude Thembelihle Dlamini gal... go be an accountant if you dont wanna work with people. Your attitude stinks.</p>
Dear Moeketsi Keke Moloi
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Dear Moeketsi Keke Moloi
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
I called again and spoke to a lovely girl Her name is Lehlogonolo.Molobeng and she gave me the most amazing service. She took her time to listen to me and assit me in the most proffessional manner. I want to thank her for being awesome. Please make sure that this compliment gets to her.
I called again and spoke to a lovely girl Her name is Lehlogonolo.Molobeng and she gave me the most amazing service. She took her time to listen to me and assit me in the most proffessional manner. I want to thank her for being awesome. Please make sure that this compliment gets to her.
Dear Moeketsi Keke Moloi
Thank you for your positive feedback regarding the service you received from Lethlogonolo, has been referred to management for acknowledgment.
Please do notify us should you require any further assistance.
Once again apologies for the bad service you have received prior.
Regards
Elna
Dear Moeketsi Keke Moloi
Thank you for your positive feedback regarding the service you received from Lethlogonolo, has been referred to management for acknowledgment.
Please do notify us should you require any further assistance.
Once again apologies for the bad service you have received prior.
Regards
Elna
Seems I jumped the gun with lehlohonolo because all the things she promissed me were not done accordingly. That annoys me more than before because this clearly means that she made me a fool and played on my emotions. I must say I'm appauled and in total disgust about how your service staff is treating customers.
Can someone senior who knows their job to call me.... Today if that's not asking for table mountain to be moved ... A simple callbis all I need.
Seems I jumped the gun with lehlohonolo because all the things she promissed me were not done accordingly. That annoys me more than before because this clearly means that she made me a fool and played on my emotions. I must say I'm appauled and in total disgust about how your service staff is treating customers.
Can someone senior who knows their job to call me.... Today if that's not asking for table mountain to be moved ... A simple callbis all I need.
Where the f... Must I email the proof of payment notification so that you guys must reconnect my dstv... Um so upset with MultiChoice Ivr never seen such incompetence..... Mhhhhh***cmmm!!!? :-(
Where the f... Must I email the proof of payment notification so that you guys must reconnect my dstv... Um so upset with MultiChoice Ivr never seen such incompetence..... Mhhhhh***cmmm!!!? :-(