Watch out for DStv and showmax

So I have been a loyal DStv customer, and after years of repeats and **** I decided to downgrade . Before I had the premium package , Wich gives you showmax for free. So when I downgraded I did not know that I need to unsubscribe as the DStv consultant did not mention anything like that. I got billed not knowing. I unsubscribed June 2018 and not knowing I was supposed to get a confirmation email I left it. Never happened did not unsubscribe , got billed for July 2018 also. After phoning DStv and complaining because they just disconnected my DStv account I unsubscribed again and this time it worked. After phoning and complaining and fighting and trying to this mess out I'm sitting with a bill I must pay that I did not use and neither DStv or showmax can take responsibility for the account and help me out. DStv tells me showmax billed me , showmax tells me DStv billed me they can't sort it out. I payed for a service at DStv for the month of August that j can't use. People DStv and showmax are *****'s !!!! Watch out for them .