Wasted an hour of my life

I tried to activate a service on my premium account to allow me to stream on 2 devices at an additional cost of R99 per month, I was "helped" by the most user unfriendly agent who rambled on about opening a new account with an email address and phone number never used before. When I eventually cut the line and did what she suggested and tried to link this "new" account to my existing premium account it said the account are already linked. Snd I was not able to watch the rugby as one device was already streaming. I spent an hour wasting my time doing ******* that DOES NOT work just to activate a second streaming device. F..k I hate this useless company with a passion