Waste of Time!

<p>Yesterday the 02/10/2016, I called DSTV Multichoice, Mondeor to confirm whether there was a cable available and if there was in stock. I spoke to Basetsana Sedibe, who advised that the cable was R 50 and there was only 3meter cables available, before ending the call, I advised her that I was on my to buy the cable and confirmed with her once again if the cable was in stock. She than confirmed with another consultant and told me that there was in stock.</p> <p> </p> <p>When I arrived at the branch, barely 15 minutes later, I was advised that there was no cables in stock. I than asked Basetsana, how she was going to rectify the fact that she has inconvenienced me and wasted my time, she than very sarcastically told me that there is nothing she can do and said bye. </p> <p> </p> <p>When requesting the information of the two individuals who were completely ***********, Mxolisi Hlophe, refused to give his details and denied that he confirmed anything of the sort with Basetsana.</p> <p> </p> <p>Infact, they were rather shifting the blame with regards to the fact that both of them wasted my time and failed to deliver any service. Neither one of them even tried to call another branch to confirm if there was stock or advised me that they will call me when stco is available.</p> <p> </p> <p>This type of service is completely pathetic. Having consultants and a walk in branch who provide this type of service is completely appalling</p>