pN
prenesha N

1 reviews | Active since Nov 2010

21 Sept 2016, 20:39

WASTE OF MONEY!!!

<p>Dstv makes me sick! Since reconnecting my subscription on 15 September there was not a single day that I switched the TV on and it didn't give an error that my subscription was cancelled! It eventually comes on after a long while but guess what???? It still hasn't come on now! I thought I could fix it via the website but big surprise ... that doesn't work either! What did I pay for???? I am si sick of having issues with Dstv. Every month it's some bs! My phone bill becomes so hight because of you guys! Are you going to compensate me for my phone bill after taking my money and providing a service. I expect a response and I expect a resolution!</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Sept 2016, 07:14
Official

Dear Prenesha

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

Multichoice Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Sept 2016, 10:32
Official

Good day Prenesha

Thank you for bring this matter to our attention.

We confirm payments of R130 and R200 is reflecting on your account,

Please be advised that the billing on your account has been corrected and adjusted accordingly. Your is currently reflecting a zero balance and your next payment due is on the 2 October 2016.

Kind regards

Rupert