WARNING: DSTV Does NOT honour their agreements! They change their minds as they please!!.

I changed my payment date with DSTV in June, they made me pay a prorated amount over and above my normal subscription but still never changed the date, every time there was one or other excuse why the payment date could not be changed after I called them three separate times and these calls are on record. So now they disconnected my services as per the old payment date and when I called them today they said I have to pay the prorated again because they allocated the funds to other charges, I asked to speak to a manager and DSTV wants to convince me that there is not a single manager in the call centre due to Covid-19 protocols, so basically, the call centre people have no authority to correct injustices and there are no managers on the floor either, so now I would like to know who can I contact to get my problem sorted because the way I see it, DSTV broke their agreement with me, which is on record, so theoretically, this counts as breach of contract and there is nobody there to own up. BE WARNED GUYS!!! DSTV DOES NOT HONOUR THEIR AGREEMENTS!!! They change their minds as they please and we just have to pay each time they decide to breach their agreements as they see fit.