TB
THOMMY B
1 reviews | Active since Sept 2014
11 Aug 2015, 16:24
want to change package
The new call centre services is poor. The automated massager doesn't resolve or direct us to the quick service.<br> <br> I try to change the package and its not helping at all.<br> <br> Please give us the contacts that we can get assistance with the service we require.<br> <br> my contacts ***
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Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
14 Aug 2015, 10:22Hello thommy.bango@,
We apologise that you could not get through our call centre and for the inconvenience caused.
Our records indicate that you have been assisted and your DStv package was upgraded.
Thank you for taking your time to contact us. Your support is important to us.
For future reference if you are unable to get through our call centre. Please use the following communication channels for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We apologise that you could not get through our call centre and for the inconvenience caused.
Our records indicate that you have been assisted and your DStv package was upgraded.
Thank you for taking your time to contact us. Your support is important to us.
For future reference if you are unable to get through our call centre. Please use the following communication channels for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply14 Aug 2015, 10:22
Official
Hello thommy.bango@,
We apologise that you could not get through our call centre and for the inconvenience caused.
Our records indicate that you have been assisted and your DStv package was upgraded.
Thank you for taking your time to contact us. Your support is important to us.
For future reference if you are unable to get through our call centre. Please use the following communication channels for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We apologise that you could not get through our call centre and for the inconvenience caused.
Our records indicate that you have been assisted and your DStv package was upgraded.
Thank you for taking your time to contact us. Your support is important to us.
For future reference if you are unable to get through our call centre. Please use the following communication channels for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah