Want payment for their mistake!
<p>We only watch Dstv some months. For example we stop paying they switch it off then after few months pay for a month upfront then watch that month. Now after we watched a month that was paid upfront for that 1 month and stopped watching they are phoning me telling me I owe them R400, after I explained the situation to them. They keep on phoning me daily telling me I must pay the money. I paid upfront for a month because I only wanted to watch that month not more, I never wanted to go in debt with them thats why I paid only for a month upfront. Now they tell me it goes on automatically for the next month! Dstv dont give me something I dont want and then harass me on the phone to pay you money. </p>
Dear Jaco du Preez
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Dear Jaco du Preez
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
I never had the will or wanted to go in debt with you, i used only what I paid for. What must I pay for if i didnt use it. No im not satisfied, I want to put the service back on but do not want to pay for something i did not use. Why did you let us previously do it like this with no extra amount to be paid if we put the account back on? Please remove the R400 from my account, ive been a fulltime customer for more than 10 years. I dont feel good about whats going on.
I never had the will or wanted to go in debt with you, i used only what I paid for. What must I pay for if i didnt use it. No im not satisfied, I want to put the service back on but do not want to pay for something i did not use. Why did you let us previously do it like this with no extra amount to be paid if we put the account back on? Please remove the R400 from my account, ive been a fulltime customer for more than 10 years. I dont feel good about whats going on.