1 reviews | Active since Jun 2010
Walka Subscription why must I pay subscription if I never paid before?
<p>Please follow the conversation I had with your operator on facebook this morning...</p> <p>Good day, Dstv<br />I want to buy me a drifta as I'm not going to use my walka anymore. How must I go about swopping it out on my account. Kind regards Shaun Malambo - Your customer number is ********** 7</p> <p>Hi Shaun, did you manage to find one on stock?</p> <p>I found a brand new unit on Gumtree.</p> <p>You will first need to complete a change of ownership if the devise is registered on someone else. Check the following link for more information: https://selfservice.dstv.com/faqs/change-of-ownership ~ILR<br />Change of Ownership<br />Thank you, so I can remove my walka after completing ownership papers then add the device to my profile to replace the walka. Will my subscription still be the same?</p> <p>Please note that mobile services are free for DStv Premium subscribers, you will be billed R45.00 monthly. ~ILR<br />My subscription is currently free on my compact package.</p> <p>We have forwarded your details to our support team to look into the matter. ~ILR<br />Thank you, I'm picking up my drifta this afternoon from the seller.</p> <p>Please note that we've confirmed the your account should be billed for your mobile services. ~ILR<br />Why?<br />must I pay.<br />I was never billed why must I pay now?</p> <p>Please note that mobile services are free for DStv Premium subscribers. ~ILR<br />So I must pay, ok let me cancel the gumtree deal and not make use of your service.<br />Can you remove the current walka from my account as well.<br />I will throw it in the bin this afternoon when i get home. I will not tolerate this ******* service I'm getting from you. I first don't have to pay now I must pay.</p>
Dear Shaun
We acknowledge receiving your query. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Dear Shaun
We acknowledge receiving your query. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
