JS
Jacques S

1 reviews | Active since Aug 2018

29 Aug 2018, 14:21

Walka no longer supported

Both my Dad and i own Walka's that once a month get a E19-4 error, the error can now only be cleared by taking it to a DSTV office. We have received no communication from DSTV that they are discontinuing with this service and they have not offered us an alternative (Same price and channels). I understand that the service is cheap and DSTV probably does not care to loss us as customers, but it would be nice to be informed of changes and we have been customers on Multichoice for a very long time.

Very disappointed in this treatment.

J Stander

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Aug 2018, 15:08
Official

Dear Jacques Stander

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,