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thembakazinjabulo M
1 reviews | Active since Sept 2009
18 Jan 2024, 10:48
Wake up Multichoice improve your business acumen
I have been cut of from DSTV in October 2023 even though I was on price lock, going by the previous price lock when they didn’t disconnect but would get their money later. Now I haven’t watched since October 2023 I am flabagas***et to learn I owe them two months of subscription which I did not sign up for nor was I aware of. My sister also told me they gave her the Multichoice premium in order come back and continue with DSTV, why am I unfairly billed and charged
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Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
18 Jan 2024, 11:07Hi thembakazinjabulo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply18 Jan 2024, 11:07
Official
Hi thembakazinjabulo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
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thembakazinjabulo M's updateReviewer Update
22 Jan 2024, 09:27How am I liable for past two months when the service was cut off. And on the statement it show +\~R2000
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thembakazinjabulo M's update22 Jan 2024, 09:27
Reviewer Update
How am I liable for past two months when the service was cut off. And on the statement it show +\~R2000
tM
thembakazinjabulo M's updateReviewer Update
22 Jan 2024, 09:27How am I liable for past two months when the service was cut off. And on the statement it show +\~R2000
tM
thembakazinjabulo M's update22 Jan 2024, 09:27
Reviewer Update
How am I liable for past two months when the service was cut off. And on the statement it show +\~R2000
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thembakazinjabulo M's updateReviewer Update
22 Jan 2024, 17:47Your statement shows a credit of +\~ R2000, but I still owe. I signed up for a premium subscription on the deal I was given but the invoice only shows the decoder and installation. I agreed to pay R279 every month with all the premium, if you doing this it means you will come back and want a lot of money for recycled series’s. No im not playing game with you sort it out
tM
thembakazinjabulo M's update22 Jan 2024, 17:47
Reviewer Update
Your statement shows a credit of +\~ R2000, but I still owe. I signed up for a premium subscription on the deal I was given but the invoice only shows the decoder and installation. I agreed to pay R279 every month with all the premium, if you doing this it means you will come back and want a lot of money for recycled series’s. No im not playing game with you sort it out