AS
Angelique S

1 reviews | Active since Jul 2017

22 Jul 2017, 19:37

Waiting Waiting Waiting

<p>I send an sms to one of the numbers of a advert we have seen on tv. We want to upgrade our current package to the Price Lock DSTV Explora. DSTV were quick to contact me on Monday (17 July) - the application was succesfull and I was told that I qualify for the upgrade. Someone were to contact me to set up the installation. Needless to say that we are still waiting for someone to contact us (22 July)... Not so patiently anymore...</p> <p>Maybe we should rather cancel the upgrade! No installation! No contract!</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Jul 2017, 08:12
Official

Dear Angelique

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team