Waiting For Magazine Since Thursday 3 March 2016 Agent Responsible (Mduduzi Nhleko)

I contacted multichoice Thursday 3 March 2016 and spoke to (Mduduzi Nhleko) to request my monthly magazine to be delivered to my home address and still nothing has happened. I contacted multichoice Thursday 5 May 2016 and spoke to (Zanele Cetywayo - Case No#***) to follow up on when will i get my magazine delivered to my address and she advised that the matter has been escalated, I then advised her that even thou it has been escalated, I still have not received my delivery and she blamed everything on the delivery company. All she could do from her side is escalate the matter once again as there was nothing else she could do to assist. This women had such a attitude when I called the call center and was literally aggravating me even more as but the time I called she could clearly hear that I was irate and doesn't have a clue about how to deal with clients of this caliber. I'm extremely frustrated that it has been a month and still my delivery has not taken place. I"m heading for the month of May and still have to run after DSTV to get my magazine delivered.