ZS
ZAMEER S

1 reviews | Active since Oct 2017

19 Oct 2017, 08:26

waiting for dstv to call back for price lock

we have contacted dstv call centre, we explained we would like to purchase a price lock bouquet, we were told dstv would call us back in 2 days time, I have even sent an sms and still no word from dstv, its been almost 2 weeks now, can some one call us back in this regard ?

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Oct 2017, 08:44
Official

Dear Zameer

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team

DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Oct 2017, 10:14
Official

Good day Zameer Sheik

Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

We have escalated your request to our Price Lock department for urgent assistance.

Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.

Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Feel free to contact us should you require any further assistance.

Kind regards

Rupert

ZS
ZAMEER S's update19 Oct 2017, 10:46
Reviewer Update
Hi Rupert, thank you for your help, I await a call from the price lock department. regards zameer