TT
Tshepiso T

1 reviews | Active since Apr 2013

06 Apr 2021, 12:34

Waiting for DStv installation for two weeks now...call centre is so clueless and unhelpful

I bought the R699 dish and installation package from the DStv website and they delivered the decoder but no one has called for installation !!!! It's been 2 weeks now and the call centre people just tell me that someone will call me !!!! The call centre people for some reason have no idea how the whole system works.... they just know that "Someone" will call you !!!!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Apr 2021, 12:37
Official
Hi Tshepiso,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
TT
Tshepiso T's update06 Apr 2021, 16:15
Reviewer Update
Order Ref Number: IwZDAx6PK7Jzio7SkDiQ
Delivery Ref Number: ***
Fulfilment Number: ***