Waiting for credit to be paid

Item: DStv (MultiChoice)
Rating: 2
Author: Gustav C

I have cancelled my DSTV 3 Months ago. After speaking to about 6 different people during the last 3 months (Everyone with a different story). I am still waiting for the credit to be deposited into my account.

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

08 Dec 2015, 07:15

Hello GustavC,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply08 Dec 2015, 07:15

Official