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sofia J

1 reviews | Active since Dec 2016

20 Dec 2016, 11:55

Waiting for a call back from sales team

<p>I have been waiting for a call back from the dstv sales team regarding the explora option.initial call was made 1 December 2016 and since then i have called in a further 3 times but still no call back and all i get told by the call centre is that they will escalate it. Can this really take so long?</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Dec 2016, 13:01
Official

Good day Sofia

We are sorry to hear about your inconvenience.

Please be assured that your query has been referred to our Price Lock team. They will contact you directly with the feedback.

Thank you for taking the time to contact us.

Best regards

Dinah