Waiting a month now for account adjustment

<p>On the 5th of June I was told my account would be adjusted with R100 for the penalty fee I had to pay for a debit that went off after I previously cancellled my debit order and my account was paid. I am still waiting for this adjustment. Seriously, a month? This is the 3rd time I am following up and not getting a response. Get this sorted out please as I will be paying R100 less on my account this month</p>