ES
Emile S
1 reviews | Active since Jan 2012
26 Feb 2015, 15:08
Waiting a month for DSTV Explora
I have been waiting a whole month for the delivery of a Explora that I have ordered. I have been approved 30 days ago for their R799 Explora deal. I have sent 4 sms's to the DPP dept. They have phoned my twice but no one has any idea what they are doing or what is going on. Colleagues of mine that app**** on the same day as me have received their decoders weeks ago. Why cant anyone tell me what is going on? Such incompetence.
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
26 Feb 2015, 16:37Hello emile001,
We have escalated your query to the DPP department to investigate and assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We have escalated your query to the DPP department to investigate and assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply26 Feb 2015, 16:37
Official
Hello emile001,
We have escalated your query to the DPP department to investigate and assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We have escalated your query to the DPP department to investigate and assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,