EB
Eriscka B
1 reviews | Active since Feb 2015
17 Apr 2016, 07:31
Waiting 5 days for response!!!
I have called Wednesday for a package at dstv the dstv explora for R950... They told me they will call me back after 24hours and it is now 5 days!!! The account is in my fathers name but gave me permission to proceed and i put in my work number and my cell number but still no answer!! They told me that that department dont have phones as i asked to put me trough... In that package it includes installation that is why i want a asnwer so that i can arrange someone to be at home...
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DStv (MultiChoice)'s replyOfficial
18 Apr 2016, 09:05Hello Eriscka,
We've escalated your query to the DPP department for urgent assistance and to contact you directly with your concerns. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Cecil
We've escalated your query to the DPP department for urgent assistance and to contact you directly with your concerns. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Cecil
DStv (MultiChoice)'s reply18 Apr 2016, 09:05
Official
Hello Eriscka,
We've escalated your query to the DPP department for urgent assistance and to contact you directly with your concerns. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Cecil
We've escalated your query to the DPP department for urgent assistance and to contact you directly with your concerns. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Cecil